WHAT HAPPENS WHEN YOU MISS A CALL?
Instead of allowing a missed call to become a dead end, a properly configured missed-call recovery system can start the conversation immediately via SMS and capture the opportunity.
AUTOMATED MISSED-CALL RECOVERY FLOW
1. CALL
Customer calls business line
2. MISSED
Call goes unanswered
3. AUTO SMS
Instant SMS text in <5s
4. QUALIFIED
AI replies & qualifies lead
SMS Simulation (Seconds After Missed Call)
Auto Text (System):
"Hi, thanks for calling Apex Glazing! Sorry we missed your call. How can we help you today?"
Customer Reply:
"Hi, my back patio glass door cracked. Do you do emergency glass replacement in Mildenhall?"
AI Assistant (Emma):
"Yes we do! Is the glass single or double glazed, and would you like an engineer to call you back within 15 minutes?"